Privacy Policy

Understanding our commitment to you

Privacy Policy

Last updated: January 8th 2025

RockMouse Pty, Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rockmouse.com.au. Please read this policy carefully. By using our website, you agree to the terms outlined here.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, or other identifiable information you provide via forms or registrations.

Usage Data: Information about your device and browsing activities, such as IP address, browser type, pages visited, and time spent on the website.

Cookies: Small files stored on your device to improve your browsing experience and analyze website traffic.

2. How We Use Your Information

We use your information to:

  • Provide and improve our website and services.

  • Respond to your inquiries and provide customer support.

  • Personalise your experience and offer tailored content.

  • Analyse website performance and usage trends.

  • Comply with legal obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share information:

  • With service providers assisting us in operations, such as hosting or analytics.

  • When required by law or to protect rights, property, or safety.

  • In connection with a business transfer, such as a merger or sale.

4. Your Choices

You can:

  • Disable cookies through your browser settings, though this may impact your experience.

  • Opt out of receiving promotional communications by contacting us.

5. Data Security

We implement industry-standard measures to safeguard your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party sites.

7. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from them.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: contact@rockmouse.com.au

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last updated” date will reflect the most recent update.